Shipping Policy

Effective Date: 8/1/2024

At River City Edibles, we strive to ensure that your order is delivered in a timely manner. Please review our shipping policy to understand how we process and ship your orders.

1. Order Processing

  • Orders are typically processed within [Insert Processing Time] business days after payment is received.
  • Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Methods and Costs

  • We offer various shipping options, including [Insert Shipping Options (e.g., standard, express)].
  • Shipping costs are calculated based on the weight of the products and the destination of the shipment. You will see the total shipping costs at checkout.

3. Delivery Times

  • Standard shipping typically takes [Insert Time Frame] business days.
  • Express shipping typically takes [Insert Time Frame] business days.
  • Delivery times may vary depending on your location and external factors beyond our control, such as weather conditions or carrier delays.

4. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email, which you can use to track your order on the carrier’s website.

5. International Shipping

  • We currently ship to [Insert List of Countries or State "worldwide"].
  • Please note that international shipments may be subject to additional customs fees, import duties, and taxes, which are the responsibility of the recipient.

6. Missing or Delayed Orders

  • If your order is delayed or you believe it has been lost, please contact us at [Insert Contact Information] within [Insert Time Frame] days from the expected delivery date.
  • We will work with the carrier to locate your order and, if necessary, initiate a replacement or refund.

7. Shipping Restrictions

  • We are unable to ship to P.O. Boxes or military APO/FPO addresses.
  • We do not ship products that are prohibited by law in your location.

8. Contact Us

If you have any questions about our shipping policy, please contact us at:

Email: info@rivercityedibles.com
Phone: +1 (641) 863-1646
Address: 18666 Stone Oak Parkway, San Antonio Texas 78258, United States